Helpdesk Support and Service Delivery Specialist

1 month ago


Mawson Lakes, South Australia Lockheed Martin Australia Full time

Australia's defence sector is a key driver of innovation, and Lockheed Martin Australia is at the forefront. As a Helpdesk Support and Service Delivery Specialist, you will be part of a team that develops cutting-edge technologies to enhance national security.

As a Helpdesk Support and Service Delivery Specialist, you will provide critical technical support to user and project teams on AIR6500, ensuring seamless system operation. Your responsibilities will include:

  • Actioning tickets on help desk queues, adhering to strict service level agreements
  • Performing 1st and 2nd level support for Windows and Linux virtualised desktop environments
  • Providing 1st level support for Applications, Windows and Linux Servers, Networking, Storage, Backups, and UPS
  • Troubleshooting and problem resolution on physical and virtual ICT environments
  • Maintaining daily monitoring of backup activities, tape changes, and infrastructure management tools

To succeed in this role, you will require strong experience in a Help Desk or Systems/Administration position, with well-developed troubleshooting and administration skills. Substantial experience working in an Agile/DevSecOps project environment using Atlassian Jira and Confluence is also essential. Additionally, good working experience with account and group management using Active Directory, as well as a strong understanding of ICT Security concepts, are necessary.

Approximately $65,000 per year salary, along with flexible work options, access to online discounts, leave options, and professional development opportunities make this role an attractive choice for IT professionals seeking a challenging and rewarding career in the defence sector.



  • Mawson Lakes, South Australia Sikorsky Australia Full time

    Be part of a dynamic team at Lockheed Martin Australia, where innovation meets national security.Salary: $160,000 per annumAbout the role:Job DescriptionAs a Helpdesk Support Administrator, you will be responsible for providing technical support to user and project teams on AIR6500.Your key responsibilities will include:Actioning tickets on Help Desk queues...


  • Mawson Lakes, South Australia SA Health Full time

    Overview of the RoleWe are seeking an experienced and highly organized Administrative Support Specialist to join our team at SA Health. The successful candidate will play a crucial role in ensuring the smooth operation of our administrative functions, providing comprehensive support to senior executives, and leveraging their exceptional communication and...


  • Mawson Lakes, South Australia SA Health Full time

    About the RoleAs a Senior Support Services Officer at Hampstead Centre, you will play a vital role in our multidisciplinary team, working alongside clinicians to provide exceptional support within a dynamic rehabilitation care environment.Your key responsibilities will include coordinating and delivering client services, ensuring patients receive...


  • Mawson Lakes, South Australia SA Health Full time

    About UsThe Northern Adelaide Local Health Network (NALHN) provides comprehensive healthcare services to a population of over 400,000 individuals in the northern metropolitan area of Adelaide. With a strong focus on quality and timely delivery, NALHN boasts newly redeveloped wards and Emergency and Outpatient Departments.Our network is committed to providing...


  • Mawson Lakes, South Australia SA Health Full time

    Overview of Central Adelaide Local Health NetworkThe Central Adelaide Local Health Network (CALHN) is a leading healthcare provider in South Australia, offering a wide range of medical services to the community. Our network includes several major hospitals and health facilities, providing cutting-edge care to patients from all walks of life.About the RoleWe...

  • Medical Specialist

    4 weeks ago


    Mawson Lakes, South Australia SA Health Full time

    About the RoleWe are seeking highly skilled Medical Specialists to join our dynamic Emergency Department team in Adelaide, South Australia.As a Medical Specialist in Emergency Medicine, you will play a vital role in providing exceptional patient care and working collaboratively with a multidisciplinary team of healthcare professionals.You will be responsible...


  • Mawson Lakes, South Australia SA Health Full time

    About the RoleSA Health is seeking a skilled Clinical Care Specialist to join our team in Integrated Care. This is an exciting opportunity to make a difference in the lives of clients with complex health needs.The successful candidate will work collaboratively with Government and Non-Government organisations to respond to vulnerable people requiring a...


  • Mawson Lakes, South Australia SA Health Full time

    About the RoleWe are seeking a highly skilled and experienced Clinical Lead Psychiatrist to join our team at the Central Adelaide Local Health Network (CALHN) Mental Health Services.Key ResponsibilitiesProvide clinical leadership and expertise in mental health services, ensuring high-quality patient care and outcomes.Develop and implement effective treatment...


  • Mawson Lakes, South Australia SA Health Full time

    About the Opportunity: The Northern Adelaide Local Health Network is seeking a dedicated and compassionate Administrative Support Officer to join our casual pool within Northern Mental Health. As an integral member of our team, you will provide administrative support to ensure the smooth operation of the service, contributing to the delivery of high-quality...


  • Mawson Lakes, South Australia SA Health Full time

    About the RoleWe are seeking an experienced and compassionate Aged Care Nurse Specialist to join our team at SA Health.In this role, you will have the opportunity to make a meaningful impact on the lives of our elderly community by providing comprehensive nursing care to patients in their homes.As a key member of our multidisciplinary team, you will be...


  • Mawson Lakes, South Australia SA Health Full time

    At SA Health, we are committed to providing high-quality medical services to the northern metropolitan area of Adelaide.About UsWe operate a range of primary health care services across the northern metropolitan area, focusing on preventive and health promoting programs in the community. Our goal is to provide timely and effective healthcare solutions for...


  • Mawson Lakes, South Australia SA Health Full time

    SA Health is a leading healthcare provider in South Australia, committed to delivering high-quality care to our patients. We are currently seeking an experienced and dedicated individual to join our team as a Senior Support Services Officer.About the RoleThis is an exciting opportunity for someone passionate about client-centred care and looking to make a...


  • Mawson Lakes, South Australia Raytheon Australia Full time

    Work with a Leader in Defence TechnologyWe are seeking highly skilled Electronics Field Specialists to join our team at Raytheon Australia's Centre for Joint Integration (CJI) facility in Mawson Lakes, SA.About the RoleThis is an exciting opportunity to work on breakthrough defence projects and contribute to the success of the Woomera Test Range Support...


  • Mawson Lakes, South Australia SA Health Full time

    Company Overview:Northern Adelaide Local Health Network (NALHN) provides high-quality medical, surgical, and mental health services to the northern metropolitan area of Adelaide.We boast newly redeveloped wards and Emergency and Outpatient Departments, with plans for additional facilities in the near future.Salary: $28.52 - $28.81 per hour + 25% loading –...


  • Mawson Lakes, South Australia SA Health Full time

    We are seeking a skilled and compassionate Rehabilitation Care Specialist to join our multidisciplinary team at Hampstead Centre, part of the Central Adelaide Local Health Network (CALHN) in South Australia.This exciting opportunity is perfect for someone who is passionate about delivering exceptional care and support to patients in a dynamic rehabilitation...


  • Mawson Lakes, South Australia SA Health Full time

    About Us:">The Northern Adelaide Local Health Network is a leading healthcare provider in the northern metropolitan area of Adelaide, serving over 400,000 people. We offer a wide range of medical, surgical, maternity, diagnostic, emergency and support services.">As an Administrative Officer, you will contribute to our team's effectiveness and efficiency by...


  • Mawson Lakes, South Australia Sikorsky Australia Full time

    About the RoleWe are seeking an experienced Air Battle Management System Verification and Validation (V&V) specialist to join our team at Lockheed Martin Australia. As a key member of our Systems Engineering team, you will lead V&V activities with customers, broader SEIT teams, product teams, and suppliers to achieve system V&V with overall system acceptance...


  • Mawson Lakes, South Australia SA Health Full time

    **Company Overview**The Central Adelaide Local Health Network (CALHN) is a leading healthcare provider in South Australia, delivering high-quality services to the community.As part of our commitment to excellence, we are seeking a highly skilled Senior Clinical Training Specialist to join our team.**Salary and Benefits**We offer a competitive salary package,...


  • Mawson Lakes, South Australia SA Health Full time

    About the RoleThe SA Health organisation seeks an experienced Diagnostic Imaging Specialist to fill a Consultant Radiologist and Nuclear Medicine position at the Women's and Children's Hospital in North Adelaide. The ideal candidate will have strong clinical skills and leadership abilities to contribute to delivering high-quality Medical Imaging services to...


  • Mawson Lakes, South Australia SA Health Full time

    About Northern Adelaide Local Health NetworkThe Northern Adelaide Local Health Network is a leading provider of healthcare services in the northern metropolitan area of Adelaide. With a workforce of almost 6,500 employees, we strive to deliver high-quality medical care while building a highly skilled and engaged workforce.Salary and BenefitsThis role offers...