
Claims Excellence Manager
2 weeks ago
Our purpose is to keep people safe, well and working. We provide worker's compensation insurance solutions, safety and wellbeing services to local government entities and are trusted as their workforce risk and wellbeing experts.
The opportunity
This is an exciting time to join us as we continue to build our capability and invest in our teams and resources enabling us to meet the needs of our members and deliver excellence in claims performance now and into the future.
A new role will lead several small teams to execute programs of work aligned to our strategic goals. Overseeing claims administrative support, relief and specialised claims resources and analytics, this is a diverse, challenging position that provides a genuine opportunity to really make an impact.
In addition, this position is a key driver in embedding operating excellence throughout the function. The role will be responsible for scoping, championing and delivering technology and process-based functional improvement projects and activities in collaboration with our specialists.
Your story
The successful candidate will be adept at resource planning, people leadership, capability development, design and delivery of efficient and effective operating procedures.
You will be a team player, have a professional yet relaxed demeanour and know how to get the best from your people. You can provide examples of how you've developed your team members and contributed to workplaces to achieve and realise success. Technically you will have a sound understanding of NSW Workers' compensation insurance and have worked in or have relatable experience dealing with workers' compensation claims management, business improvement and you know your numbers.
Benefits
We seek to provide our people a career, not just a job. When you join us, you'll have access to training and development opportunities, a wide range of benefits, reward and recognition programs, social club and a competitive salary package.
Others
Our office is located in Sydney and offers hybrid working arrangements, career progression and a chance to work with an inclusive, supportive team where you are set up to succeed. If you need assistance or accommodations to enable fair participation in our recruitment process, we invite you to contact us for a private discussion.
We welcome applications from all those who feel they meet the needs of the role. Background screening including reference checks will be required. If you need any assistance, please let us know.
This is a full-time role in Insurance & Superannuation with Claims responsibilities.
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