Spa Service Representative

3 days ago

Australia beBeeService Full time $40,000 - $60,000
Spa Service Representative

The role of the Spa Service Representative is pivotal in creating a warm and professional environment for guests.

  • Upon greeting clients, create an inviting atmosphere.
  • Manage client inquiries, schedule appointments, and book treatments.
  • Inform guests about spa services and products, suggesting additional treatments and retail items when appropriate.
  • Maintain high standards of presentation in the reception area and guest amenities.
  • Assist with administrative tasks such as data entry and payment processing.
  • Deliver exceptional guest experiences by responding to needs and requests with care and professionalism.

This individual will thrive in a dynamic setting where their role contributes significantly to delivering outstanding guest experiences.

Necessary Qualifications

  • A passion for people and delivering excellent customer service.
  • Excellent communication skills and the ability to make clients feel valued.
  • Strong organizational and administrative abilities.
  • Ability to work effectively within a team and independently.
  • Impeccable presentation and a friendly, positive attitude.
  • Availability on weekends is essential, with some weekday hours required.

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