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Senior Operations and Support Officer
2 months ago
The Senior Operations and Support Officer plays a critical role in coordinating the design, development, and implementation of continuous improvement projects and initiatives to ensure the provision of a high-quality specialist family violence service for affected family members and respondents in the family violence jurisdiction of the Magistrates' Court of Victoria.
Key Responsibilities- Lead identified projects and contribute to the broader development and delivery of court services and programs that support, protect, and improve the outcomes for people affected by family violence and hold respondents to account for their behavior.
- Provide specialist and authoritative operational advice to registry staff across all Magistrates' Court venues in terms of best practice procedures, professional development, and relevant legislation.
- Manage and lead the identification, development, and implementation of best practice procedures for registrars in the intervention order jurisdiction of the Magistrates' Court of Victoria.
- Experience or knowledge of the principles and processes of project management to plan and deliver projects and initiatives in line with resourcing, timeline, and budget parameters.
- Sound knowledge of the operations of the court and a demonstrated understanding of the nature and dynamics of family violence and knowledge of family violence community resources and services.
The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state.
The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 percent of all cases that come before Victorian courts each year.
The Court aims to be an innovative, accessible, and responsive court that provides quality services to the Victorian community.
