Customer Service Officer

3 weeks ago


Caulfield East, Victoria, Australia HOBAN Recruitment Full time

About the Role

We are seeking a highly skilled Customer Service Officer to join our dynamic team at HOBAN Recruitment. As a key member of our team, you will play a vital role in supporting students achieve their goals.

Key Responsibilities

  • Provide exceptional customer service to students, responding to their queries and concerns in a timely and professional manner.
  • Work collaboratively with our team to resolve complex issues and provide solutions that meet the needs of our students.
  • Utilize multiple systems to source information and provide accurate and up-to-date responses to student inquiries.
  • Work effectively under pressure, managing competing priorities and deadlines to deliver high-quality results.
  • Think creatively to find innovative solutions to complex problems and provide exceptional customer service.

What We Offer

As a Customer Service Officer at HOBAN Recruitment, you will have the opportunity to work in a vibrant student environment, surrounded by a dynamic and supportive team. You will have access to ongoing training and development opportunities, as well as a range of benefits and perks.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Ability to work collaboratively as part of a team.

Why Join Us?

At HOBAN Recruitment, we are passionate about providing exceptional customer service and supporting students achieve their goals. We offer a dynamic and supportive work environment, with opportunities for ongoing training and development. If you are a motivated and customer-focused individual who is passionate about making a difference, we encourage you to apply for this exciting opportunity.



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