Customer Service Representative

2 weeks ago


East Melbourne, Victoria, Australia Visy Full time

Job Opportunity:


We are seeking a highly motivated Customer Service Officer to join our team at Visy. As a Customer Service Officer, you will play a vital role in delivering exceptional customer service and experience.


Key Responsibilities:



  • Manage customer relationships effectively, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Provide daily order updates to allocated key accounts, ensuring customers are informed about order statuses and expected delivery times.
  • Oversee the onboarding of new products, ensuring a seamless customer experience.
  • Process orders accurately and efficiently, meeting customer expectations.

Requirements:



  • Proven experience in customer service, preferably in the manufacturing industry.
  • Excellent communication skills, with the ability to establish meaningful relationships with internal and external customers.
  • High level of accuracy and attention to detail, with a strong team attitude.
  • Ability to work in a fast-paced environment, with a high level of motivation and drive.
  • Proficiency in Microsoft Office Suite and CRM systems.

What We Offer:



  • Ongoing training and development opportunities, with the chance to gain industry knowledge and expertise.
  • Free on-site car parking.

About Visy:


Visy is a leading manufacturer of packaging and paper products, with a commitment to sustainability and customer satisfaction. We are a dynamic and collaborative team, dedicated to delivering exceptional results and exceeding customer expectations.


Join our team at Visy and take the opportunity to develop your skills and experience in customer service and experience.


Original Language: en



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