
Building Meaningful Connections
6 days ago
Our goal is to build meaningful connections between individuals and organizations, driving growth through effective relationships. This role will play a crucial part in our success.
We are seeking a talented individual to serve as a liaison between our organization and referral partners. As the ideal candidate, you will possess excellent communication skills, be able to work efficiently, and demonstrate empathy towards our clients and their families.
The successful Relationship Manager will:
- Onboard new referral partners, ensuring seamless integration and maintaining accurate records.
- Manage client relationships, facilitating smooth sign-up processes and resolving any issues that may arise.
- Collaborate with referral partners to review care plans, provide guidance on budgets, and ensure timely completion of paperwork.
- Liaise with various stakeholders, including referral partners, clients, allied health services, and family members.
- Monitor account spending discrepancies and verify invoices before processing payments.
This is an exciting opportunity for someone who thrives in fast-paced environments, possesses strong problem-solving skills, and can develop lasting relationships with clients and their families. If you're passionate about delivering exceptional service and growing with our organization, we encourage you to apply.
**Required Skills:**
- Ability to work efficiently and effectively under pressure.
- Strong interpersonal and communication skills.
- Excellent time management skills.
- Problem-solving abilities and critical thinking.
- Experience in aged care, community home care, or customer-facing roles.
- Intermediate MS Office computer skills.
**What We Offer:**
- A dynamic work environment with opportunities for growth and development.
- Flexible work arrangements, including hybrid working models.
- Access to employee benefits programs, including a reward and recognition program and employee discounts.
- Supportive leadership and a collaborative team atmosphere.
Join us in creating a positive impact on the lives of our clients and their families. Apply today and take the first step towards a rewarding career
At our organization, we prioritize providing high-quality support to older Australians, enabling them to live independently and happily in their homes. With a rich history and a passion-driven team, we strive to deliver exceptional care and make a lasting difference in our community.
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