Emotional Support Specialist

6 days ago

Sydney, New South Wales, Australia beBeeCounsellor Full time $75,000 - $80,000
Clinical Counsellor Role

As a skilled communicator, you will engage with clients from diverse backgrounds to provide emotional support and guidance.

You will build strong connections with clients to ensure they feel heard, understood, and empowered to navigate life's challenges.

Each client presents unique circumstances, and your empathetic approach will help them develop effective coping strategies.

Key Responsibilities:
  • Deliver high-quality telephonic and video counselling services in a supportive and non-judgmental manner.
  • Assess clients thoroughly to determine the most effective course of action.
  • Work collaboratively with clients to develop personalized treatment plans.
  • Provide referrals to external resources or within the organization as needed.
  • Maintain accurate and detailed clinical documentation.
  • Perform additional tasks as required by clinical management.
Required Qualifications and Skills:
  • Certified counsellor with a Master's degree.
  • Minimum 2 years of direct client contact experience providing counselling or mental health services.
  • Registration with a recognized professional body is mandatory.
  • Experience with various counselling modalities, including Solution-Focused, CBT, Mindfulness, Integrative, and Systemic approaches.
  • Training in crisis intervention and working with high-risk clients is beneficial.
  • Ability to work with clients presenting with substance abuse, mental health symptoms, family/relationship-related concerns, and other issues impacting daily life.
  • Passion for providing support to individuals from diverse backgrounds.
  • Flexibility in using different communication methods, including phone, video, email, text, and live chat.
What We Offer:

A supportive and inclusive work environment that fosters collaboration and innovation.

Our comprehensive benefits package includes:

  • Superannuation.
  • Workers Compensation.
  • Military Leave.
  • Long Service Leave.
  • Community Service Leave.
  • Gym reimbursement.
  • Tuition reimbursement.
  • EAP Support Services.
  • Mentorship program.
  • Employee exchange programme.
  • Comprehensive training provided for this position.

We are committed to building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination.

We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring.

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