Storage and Data Protection Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeBackup Full time $75,000 - $124,999
About the Role

We are seeking an exceptional professional to join our team as a Backup and Restore Support Specialist. This role will be responsible for ensuring the smooth operation of our backup and restore processes, working closely with various stakeholders to resolve issues and improve overall efficiency.

Key responsibilities include:

  1. Monitoring and resolving incidents related to storage and backup queues to ensure timely resolution.
  2. Reviewing monitoring reports and taking corrective actions to prevent future incidents.
  3. Executing service orders for new server backup commissioning, zoning, and other tasks as required.
  4. Maintaining accurate documentation of work instructions, architectural documents, and other relevant information.
  5. Participating in Delivery Excellence programs to drive continual service improvements.
  6. Driving Automation initiatives to optimize efficiency and reduce manual efforts.
Required Skills and Qualifications
  • Ability to generate ideas for new opportunities and drive projects.
  • Effective leadership and people management skills.
  • Strong 3rd Party engagement skills to work with vendors and OEMs.
  • ITIL process knowledge.
  • Extensive knowledge of backup and storage technologies.
  • Strong knowledge of tools for integration of monitoring, ticketing, and other systems.
Benefits

This role offers a competitive compensation package, including comprehensive benefits and opportunities for professional growth and development.

Why Join Us?

We value creativity, collaboration, and a passion for delivering exceptional results. If you are a motivated and results-driven individual with a strong background in backup and restore support, we encourage you to apply for this exciting opportunity.

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