Leading Banking Expert, Melbourne

3 days ago


Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

About ANZ

At Australia and New Zealand Banking Group Limited (ANZ), we're shaping a world where people and communities thrive. Driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Job Overview

We're seeking a skilled Banking Consultant to join our Retail Banking team in Melbourne. As a key member of our team, you'll play a crucial role in delivering a seamless banking experience for our customers. This involves meeting each customer's end-to-end financial needs and goals across transaction activities, needs-based conversations, and educating them on the financial solutions available, including digital. You'll also be responsible for completing customer transactions, having in-depth needs-based conversations, and fulfilling products as per your accreditation level.

About the Role

This permanent full-time opportunity is based in Collins Street, Melbourne VIC. As a Banking Consultant, you'll deliver a high standard of customer service to ensure customers are satisfied and become strong advocates for ANZ. You'll work closely with your colleagues to achieve this goal, which includes building relationships with customers, identifying their financial needs, and providing tailored solutions.

Your Key Responsibilities

  • You will ideally bring a strong customer focus, preferably with retail experience.
  • Ability to multi-task, highly adaptable to change and ambiguity.
  • Proactive, shows initiative.
  • Active user and promoter of technology.
  • Enjoys working in a collaborative team environment.

What We Offer

We offer a range of benefits, including access to health and wellbeing services and discounts on selected products and services from ANZ. At ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career. Our workplace is diverse, and we welcome applications from everyone. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.



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