Insights Driven Data Analyst

4 days ago

Sydney, New South Wales, Australia beBeeDataDriven Full time $98,765 - $123,456

We're looking for a highly skilled data analyst to join our team. Our business is focused on delivering high-quality customer experiences, and we need someone who can help us understand our customers better.

As a Customer Insights Analyst, you will be responsible for leading reporting and analytics work streams to optimise process performance. You'll use complex data and tools to understand all aspects of process performance and explain performance trends to senior stakeholders and business partners.

You'll also be recommending process improvements to senior stakeholders and utilising data visualisation techniques to powerfully convey insights and facilitate data discovery.

In this role, you will drive a culture of continuous improvement and innovation within business units to improve service, reduce costs and manage risk within appetite.

To succeed in this role, you'll need extensive experience with querying languages, preferably SQL or SAS. You'll also need experience in building predictive analytical models using Python, as well as experience with Tableau for effective data visualisation.

Strong communication skills and stakeholder management ability are essential for this role. If you have a proven track record of delivering high-quality results and working effectively with cross-functional teams, we'd love to hear from you.

Our company values diversity and inclusion, and we're committed to creating an environment where everyone feels welcome and valued.

As a Customer Insights Analyst, you'll have the opportunity to make a real impact on our business and contribute to driving growth and innovation.

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