Culinary Service Specialist

7 days ago

Darwin city centre, Northern Territory, Australia Hilton Hotels Full time

Position Overview

A Culinary Service Specialist plays a crucial role in shaping the dining experiences of our guests across various venues, including restaurants, bars, and in-room dining services. Our commitment is to provide an experience that surpasses guests' culinary and beverage expectations.

Key Responsibilities

As a Culinary Service Specialist, you will uphold the highest standards of quality in food and beverage operations. Your role will involve collaborating with team members to ensure a premium service experience that delights our customers through the following tasks:

  • Process orders and fulfill customer requests promptly, which may include serving as a barista or bartender when necessary.
  • Stay informed about menu offerings, changes, and promotional events.
  • Maintain a clean, organized, and well-prepared service area.
  • Efficiently handle the settlement of customer accounts.
  • Address guest inquiries in a courteous and helpful manner.

Qualifications

To excel in this role, candidates should embody the following attributes:

  • A friendly, positive, and energetic demeanor.
  • A strong commitment to delivering outstanding guest service.
  • A willingness to learn new skills and techniques.
  • A polished and professional appearance.
  • A collaborative spirit and a positive attitude towards teamwork.
  • Excellent communication skills in the local language.
  • Flexibility and reliability in various work situations.
  • Ability to manage diverse customer types, inquiries, and feedback.
  • Knowledge of alcoholic beverages and drink preparation.
  • Experience in food hygiene practices.
  • Familiarity with electronic ordering systems.
  • Experience in cash handling.

About Hilton

Hilton is a premier global hospitality company, encompassing a wide range of accommodations from luxurious hotels and resorts to extended-stay suites and mid-range properties. For nearly a century, Hilton has provided business and leisure travelers with exceptional service, amenities, and value. Our mission is to create remarkable hospitality experiences worldwide, and our dedicated team members are the cornerstone of this commitment.

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