Technical Operations Specialist

1 week ago

Perth, Western Australia beBeeIT Full time $60,000 - $90,000

Job Title: Technical Lead

We are seeking a motivated and tech-savvy professional to join our organization as a Technical Lead.

This hands-on role will support the day-to-day technical operations across key programs. As an integral part of our team, you'll gain valuable experience in IT management, troubleshooting, and infrastructure support while contributing to meaningful initiatives.

Responsibilities
  • Manage day-to-day technical requirements, ensuring smooth operations and quick resolution of issues.
  • Handle licensing tasks, including procurement, renewals, compliance checks, and vendor coordination.
  • Oversee telco (telecommunications) management, such as monitoring network connectivity, coordinating with service providers, and optimizing communication systems.
  • Perform break/fix support, diagnosing and resolving hardware, software, and network problems on-site or remotely.
  • Conduct site visits to assess, maintain, and upgrade technical infrastructure.
  • Collaborate with cross-functional teams to identify tech needs and implement solutions that enhance efficiency.
  • Document processes, issues, and resolutions to maintain accurate records and support knowledge sharing.
  • Assist with ad-hoc projects related to IT security, system upgrades, or emerging tech requirements.
Qualifications
  • Currently enrolled in or recently completed a degree in Information Technology, Computer Science, Engineering, or a related field.
  • Basic understanding of IT fundamentals, including hardware/software troubleshooting, networking, and telecommunications.
  • Familiarity with licensing and compliance in a tech environment is a plus.
  • Strong problem-solving skills with a proactive 'fix-it' mindset.
  • Excellent communication and organizational abilities, with the capacity to work independently or in a team.
  • Willingness to travel and availability for part-time hours.
  • Proficiency in Microsoft Office Suite and basic diagnostic tools; experience with telco systems or break/fix support is advantageous but not required.

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