
Supporter Advocate
3 days ago
We are seeking a compassionate and dedicated professional to join our team as a Recovery Outreach Worker. This role plays a vital part in supporting communities impacted by disasters, providing financial assistance, connecting residents with relevant services, and advocating for clients.
Key Responsibilities:
- Conduct assessments and provide financial grants to affected individuals
- Connect residents with local services and support programs
- Provide referrals and advocacy via telephone or face-to-face interactions
- Maintain and update databases and online systems according to policy and procedures
Required Skills and Qualifications:
- Minimum qualification of Diploma in a relevant discipline (e.g., Community Services Work) or significant relevant experience
- High level of written and verbal communication skills, including empathetic listening skills
- Strong problem-solving and decision-making skills
- Commitment to quality customer/client service
What We Offer:
- NFP salary packaging and meals/entertainment benefits
- Employee Assistance Program - confidential counselling service
- Financial, retail, and lifestyle discounts/benefits
- Discounted health and fitness programs through Fitness Passport
- Generous leave schemes and parental leave policies
Our Values:
We value people of all cultures, languages, capacities, sexual orientations, gender identities, and expressions. We strive to create an inclusive work environment and protect children from harm. If you share our values and are passionate about making a difference, we invite you to apply for this critical role.
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