
Leading Business Operations Specialist
6 days ago
We seek a highly skilled and results-driven Business Operations Manager to drive sales growth, lead teams, and deliver exceptional customer service. This key role will work closely with senior leaders to ensure the store's data integrity and loss prevention strategies align with business targets.
To succeed in this position, you will have proven experience in team leadership, customer service delivery, and strong reporting skills. You will also need to provide consistent training and development for all staff while fostering a positive and engaging store culture.
In return for your hard work and dedication, you will receive a generous uniform allowance, family and friends discount, 12 weeks paid parental leave, quarterly paid mental health day, and an inclusive team culture.
Key Responsibilities:- Drive sales growth by delivering weekly/monthly/annual sales and margin targets.
- Deliver a high level of customer service to ensure brand loyalty and repeat business.
- Uphold operational standards and procedures while leading teams by exemplary personal standard.
- Collaborate with senior leaders to execute store data integrity and loss prevention strategies in line with business targets.
- Provide consistent training and development for all staff, creating a positive and engaging store culture.
- Nurture internal relationships with departments and stakeholders.
- Maintain the highest level of personal and store presentation standards.
- Seasonally engage with the operations and design teams to understand product range requirements.
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