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Medical Office Coordinator

1 month ago

Frankston, Australia I-MED Full time

About this role

We are seeking a highly organized and customer-focused individual to join our team as a Medical Receptionist at I-MED Radiology Network. This is a full-time, permanent position working rotating shifts between 7am and 5.45pm, Monday to Friday.

About Us:

I-MED Radiology Network is a team of over 4,000 people dedicated to delivering high-quality healthcare to every patient, every time. Our values of teamwork, innovation, and patient-centered care set us apart.

Key Responsibilities:

  • Greet patients warmly and create a welcoming atmosphere.
  • Efficiently manage appointment bookings, cancellations, and rescheduling.
  • Handle patient inquiries, ensuring accurate information is provided.
  • Maintain organized patient records and assist with administrative tasks.
  • Collaborate with our clinical team to ensure smooth clinic operations.

Our Ideal Candidate:

  • Previous medical receptionist experience (highly desirable but not essential).
  • Customer service/Administration Experience.
  • Demonstrated initiative and willingness to learn.
  • Excellent interpersonal and communication skills.
  • Ability to work autonomously and in a team environment.

What We Offer:

  • Competitive remuneration corresponding with experience.
  • Comprehensive induction training and ongoing development.
  • Opportunity for career growth and professional progression.
  • Commitment to your health and well-being, including access to employee assistance program.

Diversity and Inclusion:

We welcome all people regardless of lifestyle, ethnicity, faith, sexual orientation, and gender identity. If you don't feel like you 'tick all the boxes', we encourage you to apply nonetheless.

Next Steps:

If you are interested in the opportunity, please click apply and submit your updated CV. Due to the volume of applications, only successful candidates will be contacted and invited to an initial call with our Talent Acquisition team.