Healthcare Coordinator

7 days ago


Frankston, Australia I-MED Full time
About this Role

We are seeking a skilled and customer-focused Healthcare Coordinator to join our team at I-MED Radiology Network.

Company Overview

I-MED Radiology Network is a leading provider of medical imaging services with a team of over 4,000 people dedicated to delivering high-quality healthcare. Our vision is to help save lives and reduce uncertainty, and we believe that teamwork and innovative systems are key to achieving this goal.

Job Description
  • Greet patients warmly and create a welcoming atmosphere, ensuring a positive experience for every individual who walks through our doors.
  • Efficiently manage appointment bookings, cancellations, and rescheduling, maintaining a smooth and organized workflow.
  • Handle patient inquiries with accuracy and professionalism, providing timely and helpful information.
  • Maintain organized patient records and assist with administrative tasks, ensuring compliance with regulatory requirements.
  • Collaborate with our clinical team to ensure seamless clinic operations, fostering a culture of cooperation and mutual respect.
Required Skills and Qualifications
  • Previous experience in a medical reception or coordination role (highly desirable but not essential).
  • Excellent customer service and administration skills, with the ability to work effectively in a fast-paced environment.
  • Demonstrated initiative and willingness to learn, with a strong commitment to ongoing professional development.
  • Excellent interpersonal and communication skills, with the ability to build rapport with patients, staff, and stakeholders.
  • Ability to work autonomously and as part of a team, with a strong focus on collaboration and mutual support.
Benefits
  • Competitive remuneration package, corresponding to your level of experience.
  • Comprehensive induction training and ongoing development opportunities, helping you to grow and succeed in your career.
  • Opportunity to be part of a fun and dedicated team that celebrates wins and successes, with a focus on work-life balance and employee well-being.
  • Commitment to diversity and inclusion, with a welcoming and inclusive work environment.
Estimated Salary: $65,000 - $85,000 per annum

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