Senior Risk Management Specialist

3 weeks ago

Sydney, New South Wales, Australia Suncorp Group Full time

**Job Title:** Senior Claims Officer

About the Role:

We are seeking an experienced Senior Claims Officer to join our team. As a Senior Claims Officer, you will be responsible for managing a diverse portfolio of Professional and Financial Lines claims, providing technical claims advice, and mentoring claims officers.

Key Responsibilities:

  • Proactively manage a diverse portfolio of complex/sensitive/high risk Professional and Financial Lines claims end to end.
  • Provide specialist technical advice to claims staff on policy coverage, liability, quantum, strategy, and reserving.
  • Appoint and manage external service providers, including External Legal Panel.
  • Maintain claim reserves in a timely manner in accordance with reserving guidelines and practices.
  • Provide underwriters and claims managers with feedback from issues or risk deficiencies identified during claims management and develop own technical industry knowledge.
  • Contribute to the development of the team's market profile through superior claims service to our targeted market segment.

What You'll Bring:

  • Proven experience within Professional Indemnity/Financial Lines Claims (5-10 years experience mandatory).
  • Prior experience mentoring claims staff in technical claims roles.
  • Tertiary qualifications in law, business, or insurance (Diploma in Financial Services General Insurance) would be highly regarded.

What We Can Offer:

  • A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave, and unlimited paid emergency response leave.
  • Discounts and offers on a range of retail favourite stores as well as insurance products.
  • Give back to our communities with payroll giving, donation matching, and paid volunteer leave.
  • Invest in your brighter future with ongoing study support and career development programs.
  • Prioritise your work/life balance with our robust employee assistance program and dedicated employee council.

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