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Sales and Customer Support Professional

2 months ago

Melbourne, Victoria, Australia Stockland Full time
About the Role

We are seeking an experienced Sales Administrator/Support to join our team in Nar Nar Goon North, southeast of Melbourne CBD. As a key member of our sales team, you will provide exceptional customer service, administrative support, and sales assistance to drive business growth and success.

Key Responsibilities
  • Respond to sales and after-sales enquiries, providing guidance and support to customers.
  • Contribute to sales activities, including pre-qualification, follow-up, meet and greet assistance, and qualification.
  • Maintain accurate records and update sales systems to maximise enquiry conversion and minimise cancellations.
  • Provide a welcoming and helpful interface between the team and key stakeholders, both internal and external.
About You

To be successful in this role, you will need:

  • A strong face-to-face customer service background in a sales support or administrative role.
  • An interest in working in the property industry and developing your career in sales.
  • The ability to multi-task, manage your time effectively, and work well independently or as part of a team.
  • Excellent communication and interpersonal skills, with the ability to build rapport with diverse stakeholders.
Benefits

This full-time, permanent position offers a competitive salary package, including base pay, superannuation, and opportunities for commission and bonus earnings. In addition, we offer free access to lifestyle, health, well-being, and financial services products.

What We Offer

At Stockland, we value our employees and provide opportunities for professional and career development. Our inclusive and collaborative culture ensures that you will have the support and resources needed to succeed in your role.