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Administration Support Specialist

2 weeks ago

Mount Isa City, Australia beBeeAdministrative Full time $70,000 - $85,000

Role Overview

  • This role involves providing administrative support to the wider team, including data entry and office management tasks.
  • The ideal candidate will have strong organizational skills and be able to prioritize tasks efficiently.
  • Stock management is a key aspect of this role, ensuring sufficient supplies are available at all times.
  • Ordering office supplies, stationery, technology, staff uniforms, and other general items is also a requirement.
  • Scanning and filing office work and documentation, as well as handling sensitive information in a responsible and compliant manner.
  • Utilizing CRM systems to track customer freight and resolve queries is also an important task.
  • Managing customer queries across multiple divisions within the organization is another key responsibility.
  • Providing excellent customer service with empathy and resilience is crucial in this role.
  • Educating customers on how to use self-service platforms effectively is also a requirement.

Requirements

  • A high attention to detail.
  • Strong Data Entry Skills.
  • A sense of empathy and a passion for Customer Service.
  • The ability to prioritize tasks efficiently.
  • A strong attention to safety.
  • Previous experience in a similar role is preferred but not mandatory.