IT Service Delivery Professional

2 weeks ago

Australia beBeeTechnical Full time $80,000 - $120,000

**Technical Support Role for IT Operations**

We are seeking a skilled professional to join our team in Birtinya as an IT Service Desk Officer.

The successful candidate will be the first point of contact for all IT support, responsible for maintaining and operating IT functions efficiently across all departments.

Key responsibilities include:

  • Troubleshooting technical issues to resolution and/or escalating them when necessary.
  • Managing service desk tickets, planning and prioritising systematically to minimise backlog and ensure operational efficiency.
  • Maintaining system and data security protocols.
  • Supporting end users with issues related to passwords and IT systems.

**Essential Skills and Qualifications:**

  • 1-3 years experience working in a technical support role.
  • Excellent customer service skills.
  • Ability to work alongside a diverse workforce.

**Company Benefits:**

  • Full-time employment.
  • Access to discounted premium meat products.
  • An organisation that values cultural diversity.
  • Access to discounted health insurance.

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