Service Delivery Professional
3 days ago
Key Service Role
We are seeking a skilled and experienced service professional to join our team as a Service Advisor.
- As a key member of the service team, you will be responsible for delivering exceptional service to our customers.
- You will work closely with the service manager and technicians to ensure that all customer needs are met in a timely and efficient manner.
- You will also be responsible for improving revenues and efficiencies within the service department.
Key Responsibilities:
- Deliver exceptional service to customers through effective communication and problem-solving skills.
- Work collaboratively with the service manager and technicians to achieve departmental goals and objectives.
- Identify opportunities to improve revenue and efficiency within the service department.
- Develop and implement plans to address customer complaints and concerns in a timely and professional manner.
Requirements:
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment with multiple priorities and deadlines.
- Strong organizational and time management skills.
- Ability to work independently and as part of a team.
- Commitment to ongoing learning and development.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- Collaborative and supportive work environment.
Other Information:
- Due to the nature of this role, a valid driver's license is essential.
- Flexibility to work a variety of shifts, including weekends and public holidays.
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