Head of Operational Risk Transformation

3 weeks ago


Sydney, New South Wales, Australia QBE Insurance Group Full time
About the Role

We are seeking a highly skilled and experienced Head of Operational Risk – Modernisation to join our team at QBE Insurance Group. As a key member of our risk management team, you will play a critical role in ensuring the effective operational risk management of our AUSPAC Modernisation.

Key Responsibilities
  • Lead first line risk management and control testing
  • Collaborate closely with operational risk peers and partners in first, second and third line risk to ensure alignment
  • Provide commercially and technically astute, pragmatic recommendations which balance risk with opportunity
  • Set up the Modernisation for success through proactive risk management and guidance on corrective actions
  • Be the central point of contact for all Modernisation related risk activities including the coordination of all operational risk management functions, risk governance, regulatory and compliance and risk performance tracking
About You

To thrive in this role, you must embody strong ambition, a results-driven approach, and an unwavering work ethic. The essential requirements include:

  • Extensive experience in large-scale transformations, showcasing strategic acumen and risk management, with an emphasis on organisational transformational initiatives over business as usual operations
  • Proven expertise in cloud environments, encompassing oversight, regulatory approvals, control assurance, and testing outcomes
  • Deep knowledge of risk management within complex, regulated settings
  • Familiarity with Agile methodologies and large-scale enterprise transformations, particularly in relation to regulatory compliance
  • A track record of success in fast-paced environments, consistently meeting tight deadlines while upholding the highest standards, utilising a hands-on leadership style to drive outcomes within a matrix structure
  • The capability to navigate ambiguity and change, adeptly reprioritising initiatives as necessary
  • Exceptional stakeholder and relationship management skills, with a proven ability to cultivate extensive networks that drive thought leadership
About QBE

We are an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We're proud to work together, and encourage each other to enable resilience for our customers, our environment, our economies and our communities. With more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

What We Offer

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

  • Hybrid Working – a mix of working from home and in the office to enhance your work/life balance
  • Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
  • 18 weeks' gender-equal flexible leave for all new parents, including paid super
  • The ability to maximise retirement savings through voluntary super contributions and company matching
  • Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
  • Additional leave and support through QBE's Family Domestic Violence First Responder Network
  • Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners
Why Join Us

We value our employee's experience with us and are proud to have been recognised for the following awards:

  • 2021 Linked In Top Employer & HRD Employer of Choice
  • 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
  • Gold Employer status for 4 years in a row 2019 - 2022 Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
  • Ranked 6th place in the AAGE Top Graduate Employers 2021 as voted by graduates
  • Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)
  • Family First accredited employer since 2021


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