Customer Experience Manager

1 week ago


Brisbane, Queensland, Australia BONDS Full time
About the Role

We are seeking a highly motivated and enthusiastic Customer Experience Manager to join our team at the Bonds Chermside Store.

This is a full-time position with 38 hours/week, providing opportunities for career growth within the retail management space.

Key Responsibilities
  • Create memorable customer connections by leading by example and empowering staff to deliver exceptional service.
  • Assist in training and developing the team to help achieve store budgets and Key Performance Indicators (KPIs).
  • Execute visual merchandising plans in-store to drive sales and enhance the shopping experience.
  • Manage high stock volumes and process deliveries efficiently.
  • Collaborate with the Store Manager on operational tasks as required.
Benefits
  • Eligibility for monthly cash bonuses through our Retail Incentive Scheme.
  • Enjoy wellness days to focus on your well-being.
  • Generous Clothing Allowance for new season Bonds gear.
  • Receive up to 50% discount off Hanes Brands products.
  • Take care of physical and mental health with free skin checks, discounted health insurance cover, and Employee Assistance Program (EAP) access.
  • Continual Training and Development opportunities.
About Us

Bonds is an iconic household name with a century of experience in making things comfortable. We're a collaborative and supportive workplace that's passionate about creating high-quality products and good impact on our community and planet.

As part of Hanes Brands Australasia, we offer a diverse range of career pathways across retail, management, and support centres located in Melbourne and Sydney.



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