Customer Experience Manager
2 weeks ago
Aphex aims to revolutionize the construction industry with cutting-edge technology. Our mission is to empower construction teams with a live, multiplayer planning platform that streamlines project management and communication.
Our customers are leading construction contractors that build critical infrastructure projects. As a Customer Success Manager, you will play a pivotal role in onboarding, activating, and growing the impact of our platform on these projects.
The RoleAs a Customer Success Manager at Aphex, you will be responsible for setting up and deploying our platform across major infrastructure projects or contractors for maximum impact. You will work closely with our sales team to ensure seamless onboarding and activation of our platform.
Key responsibilities include:
- Setting up and deploying our platform for maximum impact
- Activating users through training and nudges
- Monitoring project health and designing playbooks to positively impact it
- Building relationships at a ground level to support account renewal and growth
We are looking for someone who is passionate about solving problems and helping people. Ideal candidates will have experience in customer success or a related field, be hungry to learn and improve things, and have great communication skills.
-
Appliance Service Technician
4 days ago
Brisbane, Queensland, Australia Fisher & Paykel Customer Services Pty Ltd Full timeCompany OverviewFisher & Paykel Customer Services Pty Ltd is an iconic Australasian brand with a global presence. Our strong local heritage inspires a culture of curiosity and passion to develop solutions that put people first.We value being trusted, sustainably minded, innovative, generous, and curious. As a team, we take a collaborative approach, fostering...
-
Customer Experience Manager
4 weeks ago
Brisbane, Queensland, Australia Winson Group Full timeAbout the RoleWe are seeking a dynamic and experienced Senior Customer Experience Manager to join our team at Winson Group. As a key member of our organization, you will be responsible for the management of our national Customer Care Teams and Contact Centre.Key ResponsibilitiesDrive and execute our customer-centric strategy to ensure every interaction with...
-
Customer Experience Manager
2 weeks ago
Brisbane, Queensland, Australia Flight Centre Travel Group Full timeOverviewThe Flight Centre Travel Group is a leading travel company that offers a wide range of products and services to its customers. We are currently seeking a Customer Experience Manager to join our team in Australia.
-
Customer Experience Manager
4 days ago
Brisbane, Queensland, Australia The Star Entertainment Group Full timeAbout the RoleWe are seeking an experienced Customer Experience Manager to join our team at The Star Entertainment Group.Job SummaryThis is an exciting opportunity for a motivated and customer-focused individual to work in a dynamic environment, delivering exceptional experiences to our guests.Key Responsibilities:Deliver outstanding customer service to...
-
Customer Experience Manager
3 weeks ago
Brisbane, Queensland, Australia Flight Centre Travel Group Full timeJob DescriptionThe Voice of the Customer Platform Coordinator will play a vital role in overseeing the daily operations of the Voice of the Customer (VoC) program at Flight Centre Travel Group. This includes managing user access, addressing user inquiries, and resolving technical issues. The ideal candidate will work collaboratively across various...
-
Customer Experience Manager
6 days ago
Brisbane, Queensland, Australia EF International Language Campuses Full timeEF International Language Campuses is seeking a motivated individual to fill the role of Student Services Manager. This position offers an exciting opportunity to work in a dynamic environment and make a real impact.Key Responsibilities:Liaise with EF Sales Offices globally, manage student bookings, and process visa documents.Collaborate with colleagues to...
-
Customer Experience Manager
6 days ago
Brisbane, Queensland, Australia Ampersand International Full timeAn exciting opportunity has arisen at Ampersand International for a skilled Customer Service Specialist to join their team in Brisbane. As a key player in the company's growth strategy, this role is focused on delivering exceptional customer experiences across all touchpoints.The ideal candidate will possess excellent communication skills, a strong attention...
-
Senior Customer Experience Manager
4 weeks ago
Brisbane, Queensland, Australia Winson Group Full timeSenior Customer Experience ManagerAt Winson Group, we are committed to delivering exceptional products and services that exceed our customers' expectations. To achieve this goal, we are seeking a highly skilled Senior Customer Experience Manager to join our team.The successful candidate will be responsible for managing our national Customer Care Teams and...
-
Customer Experience Strategy Manager
3 weeks ago
Brisbane, Queensland, Australia Winson Group Full timeAbout the RoleWe are seeking a dynamic and experienced Senior Customer Experience Manager to join our team at the Winson Group.This role is responsible for the management of our national Customer Care Teams and Contact Centre.As a key member of our team, you will assist in driving and executing our customer-centric strategy, ensuring that every interaction...
-
Operations Manager
2 weeks ago
Brisbane, Queensland, Australia Starbucks Full timeOperations Manager Role OverviewWe're seeking a skilled Operations Manager to lead our customer experience team. As an integral part of our store operations, this role is responsible for motivating and guiding the team to deliver exceptional service and maintain a positive store environment.Key Responsibilities: Lead by example, demonstrating high levels of...
-
Customer Experience Strategist
2 weeks ago
Brisbane, Queensland, Australia Winson Group Full timeAbout the RoleWe are seeking a dynamic Senior Customer Experience Manager to join our team at Signet, a leading packaging company committed to delivering exceptional products and services with a strong focus on customer satisfaction.This is an ideal role for you if you are passionate about customer experience and brand alignment, enjoy creating, developing,...
-
Customer Experience Strategist
1 week ago
Brisbane, Queensland, Australia Winson Group Full timeWe are looking for a highly skilled Senior Customer Experience Manager to join our team at Winson Group. As a key member of our leadership team, you will play a pivotal role in shaping our customer-centric strategy and driving business growth.About the RoleAs a Senior Customer Experience Manager, you will be responsible for leading our national Customer Care...
-
Customer Experience Director
2 weeks ago
Brisbane, Queensland, Australia Winson Group Full timeSenior Customer Experience Manager RoleWe are seeking a dynamic and experienced Senior Customer Experience Manager to join our team. This key role will play a pivotal part in shaping the way we engage with customers, ensuring every interaction is positive, seamless, and memorable.
-
Customer Experience Strategist
1 month ago
Brisbane, Queensland, Australia Winson Group Full timeAbout the Role:We are seeking a highly skilled Senior Customer Experience Manager to join our team at Winson Group. As a key member of our leadership team, you will be responsible for driving our customer-centric strategy and ensuring that every interaction our customers have with our company is positive, seamless, and memorable.Key Responsibilities:Develop...
-
Customer Experience Ambassador
7 days ago
Brisbane, Queensland, Australia Inchcape Full timeWe are seeking a dynamic Customer Experience Ambassador to join our team at Keystar Morayfield. As the first point of contact for our valued customers, you will play a crucial role in ensuring they receive a warm welcome and top-notch service.About UsKeystar Morayfield is part of Inchcape, a leading global automotive retailer with a reputation for delivering...
-
Customer Experience Strategist
3 weeks ago
Brisbane, Queensland, Australia Woolworths Full timeCustomer Service Manager (Relocating Package) As a key player in service excellence, you will drive customer-centric initiatives. Your proactive approach, ability to adapt, and solutions-focused mindset will see you thrive as a Customer Service Manager at Woolworths - where our customers come first. Your expertise in service delivery, and ability to engage,...
-
Customer Experience Strategist
3 weeks ago
Brisbane, Queensland, Australia Cisco Full timeAbout the RoleAs a Customer Experience Manager at Cisco, you will play a pivotal role in driving the successful adoption and utilization of our technologies and services within customer organizations, leading to value realization and growth of our business. You will be the primary CX point-of-contact for customers, taking end-to-end ownership and...
-
Customer Experience Strategist
5 days ago
Brisbane, Queensland, Australia Winson Group Full timeWe are seeking a Senior Customer Experience Manager to join our team at Winson Group. As a Senior Customer Experience Manager, you will be responsible for the management of our national Customer Care Teams and Contact Centre.This is an ideal role for someone who is passionate about customer experience and brand alignment. You will assist in driving and...
-
Customer Experience Ambassador
3 days ago
Brisbane, Queensland, Australia Stockland Full timeAbout StocklandAt Stockland, we are committed to delivering exceptional customer experiences that benefit the community at large. Our diverse portfolio of shopping centers and retail destinations offers a wide range of opportunities for professional and career development.The OpportunityThis Customer Care Officer role is an exciting customer-facing...
-
Customer Experience Advocate
4 weeks ago
Brisbane, Queensland, Australia Cover-More Full timeTransform Customer ExperiencesAt Cover-More Group, we're seeking a talented individual to play a pivotal role in shaping our customer complaint management strategy. As a Customer Experience Advocate, you'll have the opportunity to work closely with our internal teams to elevate our service standards and drive positive outcomes for our customers.Key...