Senior Care Manager

7 hours ago


Gold Coast, Queensland, Australia beBeeCaregiver Full time $60,000 - $90,000

We are seeking a highly organized and people-focused individual to join our team as a Client Services Coordinator. In this role, you will be responsible for coordinating daily care schedules for clients and caregivers across the Gold Coast and Northern Rivers region.

About this opportunity

This is an exciting opportunity for someone who is able to provide friendly and responsive support to everyone they connect with. You will be working closely with clients and internal teams to ensure well-matched caregiver-client pairings that promote high-quality, person-centered care.

Key responsibilities:
  • Provide administrative support to ensure smooth day-to-day operations of client services.
  • Create, manage, and continuously update caregiver rosters to ensure consistent and effective coverage across all services.
  • Respond swiftly to daily changes, proactively filling services due to cancellations or last-minute adjustments.
  • Maintain clear and respectful communication with caregivers regarding their schedules, offering guidance and support to bridge the gap between remote and office-based work.
About you
  • You have experience in rostering or scheduling, preferably within aged care or community services.
  • Strong organizational and time-management skills, with the ability to juggle multiple priorities and stay calm under pressure.
  • Excellent communication and interpersonal skills, with a natural ability to build strong relationships with caregivers, clients, and stakeholders.
Benefits

This role offers a challenging and rewarding career path, with opportunities for growth and development. You will be working in a dynamic and supportive team environment, with access to training and professional development opportunities.


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