Membership Growth Manager
1 week ago
The Venue Management Association is a network of professionals across stadiums, arenas, convention centers, performing arts centers, showgrounds, and racecourses.
As a key connector, you will nurture prospects, support existing members, and build long-term relationships with sponsors, exhibitors, and delegates.
Key Responsibilities:- Grow Membership: Identify prospects and nurture relationships across the venue, entertainment, and events industries.
- Drive Retention: Deliver high-quality member experiences from onboarding through to renewal.
- Oversee Commercial Partnerships: Secure sponsorships and ensure sponsor satisfaction through effective account management.
- Lead Exhibitor Recruitment: Manage registration, accommodation, and event services for our flagship VMA Congress.
- Support Delegate Experience: Coordinate registration, accommodation, and event services.
- Curate Member Networking Events: Develop and deliver member networking events, including our After 5 program.
- Manage Budgets: Report on growth, retention, and commercial outcomes for membership initiatives.
- Demonstrated success in achieving sales, business development, or membership targets.
- Excellent communication and relationship-building skills.
- Confidence in influencing stakeholders, from members to sponsors and senior executives.
- Strong organizational skills and attention to detail.
- A member- and customer-centric mindset, with the ability to build trust.
- A genuine interest in venues, events, or the entertainment industry.
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