Quality Assurance Specialist
3 days ago
We are seeking a highly skilled Credits & Quality Assurance Officer to join our Quality Team in Silverwater. As a key member of our team, you will play a vital role in enhancing our customer experience by analyzing returned lenses and efficiently processing technical credits.
Key Responsibilities- Receive, prioritize, and assess the return of lenses to ensure quality standards are met
- Conduct quality assurance tests to guarantee the highest quality products are delivered to our customers
- Process credits accurately and within agreed timeframes, providing valuable feedback to drive improvements
- Collaborate closely with our Production and Customer Service teams to ensure seamless communication and efficient processing
- Contribute to additional projects and tasks assigned within the Quality Team
- Experience in Optical Dispensing, Optical Mechanics, or equivalent Laboratory experience
- Proficient in assessing product quality and compliance with established standards
- Ability to prioritize tasks and manage time effectively, ensuring credits and assessments are processed within agreed timeframes
- Intermediate proficiency in Microsoft Excel, including data analysis, reporting, and creating spreadsheets
- Analytical and problem-solving abilities to assess returned lenses and determine appropriate actions
- Strong written and verbal communication skills
A career with EssilorLuxottica will offer you rewarding experiences and the opportunity to develop your skills every day. Working at our distribution centre in Silverwater, you will enjoy:
- A generous yearly product allowance for you to spend across our portfolio of brands
- Global volunteering opportunities through our OneSight Foundation
- Wide range of career opportunities across the EssilorLuxottica network
- Options for a hybrid working environment
- Free on-site parking
We value flexibility and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing. We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.
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Quality Assurance Specialist
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Silverwater, New South Wales, Australia EssilorLuxottica Group Full timeAbout the RoleWe are seeking a highly skilled Credits & Quality Assurance Officer to join our Quality Team in Silverwater. As a key member of our team, you will play a vital role in enhancing our customer experience by analyzing returned lenses and efficiently processing technical credits.Key ResponsibilitiesReceive, prioritize, and assess the return of...
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