Beauty Retail Operations Manager

5 days ago


Sydney, New South Wales, Australia Sephora Full time
About Sephora

Sephora is a global leader in the beauty industry, dedicated to expanding the way people see beauty by empowering individuals to express themselves.

Our Opportunity

We are seeking a highly motivated Assistant Store Manager to join our team in Parramatta. As a key member of our store leadership team, you will play a vital role in driving sales growth, improving customer satisfaction, and maintaining a positive store culture.

Key Responsibilities
  • Support the Store Manager in leading the team to deliver exceptional customer service and drive sales growth.
  • Analyze data to inform operational decisions and develop strategies for business growth and conversion of sales.
  • Drive a selling culture within the team, focusing on meeting KPIs and promoting Sephora's values and mission.
  • Raise performance and capability of the team to support developing internal talent and implement a continuous improvement mentality.
  • Lead by example, energizing the team to deliver first-class customer service in a fast-paced environment.
About You

We're looking for someone with:

  • A passion for supporting and leading a team to provide client-centric service that results in meaningful in-store experiences and builds brand loyalty.
  • The ability to analyze data to inform operational decisions and drive business growth.
  • Strong organizational, analytical, and business management skills, with experience in retail or store line management.
  • A hands-on leadership style, with excellent communication and influencing skills.
  • A flexible work schedule and willingness to work weekends, evenings, and late nights.
What We Offer

Sephora offers a competitive salary, comprehensive benefits package, and opportunities for professional development and career advancement. Our stores have a dynamic and inclusive work environment, with a focus on teamwork, innovation, and customer satisfaction.

Compensation

Estimated annual salary: $85,000 - $95,000, depending on experience and qualifications.



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