Customer Experience Director

1 week ago

Brisbane, Queensland, Australia beBeeFashion Part time $80,000 - $120,000
Concession Manager Role

As a Concession Manager, you will be responsible for leading our team to deliver store operations excellence. You will use available data and reports to identify key insights and make informed decisions for the business and the customer.

The role involves coaching and providing regular feedback to your team on understanding our products and how to be customer-led for delivering an exceptional store experience.

You will lead the team in managing stock effectively, preventing losses, and attracting and retaining talent. Building a safe place to work for everyone who visits our store is also crucial.

Key Responsibilities:

  • Identify key insights from available data and reports.
  • Coach and provide regular feedback to your team.
  • Manage stock and prevent losses.
  • Attract and retain talent.
  • Maintain a safe working environment.

Required Skills and Qualifications:

For this role, we are looking for individuals with strong leadership skills, passion for fashion, and ability to manage budgets effectively. They should have experience in managing teams, building relationships, and communicating effectively.

Benefits:

  • A competitive remuneration package.
  • Quarterly incentives.
  • Seasonal product allowances and discounts on our products.
  • Excellent career progression opportunities across our group.

About Us:

Witchery is an Australian fashion brand delivering on-trend pieces that capture fashion's latest mood. We empower women to express themselves through our collections, offering outstanding quality and design.

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