Experienced Automotive Technician
1 week ago
Job Summary:
We are seeking a highly skilled and experienced Automotive Technician to join our team as a Technical Advisor. As a Technical Advisor, you will be responsible for providing expert advice to customers on technical issues, mentoring and training staff, and ensuring the smooth day-to-day running of the Workshop.
Key Responsibilities:
- Providing expert advice to customers on technical issues
- Mentor, train and provide workshop support to staff
- Producing repair orders
- Attending technical training when required
- Works closely with all staff in the department, while reporting to the Service Manager
- Liaising with workshop to ensure time constraints are met
- Diagnosing of vehicle mechanical and electrical systems
- Assisting workshop technicians with technical issues
- Parts ordering
- Handling customer complaints
- Promoting a safe work environment
- Warranty requirements
Requirements:
- Strong mechanical abilities
- Ability to train and mentor staff
- Ability to assist customers in understanding technical issues with their vehicles
- Excellent written and verbal communication skills
- Computer literate
- Commitment to excellent customer service
- Strong ability to multi-task
What We Offer:
- A very strong hourly rate
- A 6-figure salary
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