Guest Ambassador

8 hours ago

Melbourne, Victoria, Australia beBeeHospitality Full time $60,000 - $1,000,000

Experience the essence of exceptional customer service in this role as a Guest Ambassador. Here, you will be responsible for delivering warm and personalized experiences to our guests from check-in to check-out.

Main Responsibilities

  • Develop strong relationships with guests by providing tailored support throughout their stay
  • Demonstrate expertise in handling guest queries and resolving issues efficiently
  • Showcase hotel amenities and services by having a deep understanding of products and offerings
  • Contribute to the team's success by working collaboratively to achieve shared goals

Key Skills and Qualifications

To excel in this role, you will need to possess excellent communication and interpersonal skills, along with a proven ability to work effectively under pressure. A background in hotel operations or customer-facing roles would be advantageous.

Benefits Package

Enjoy a comprehensive range of benefits, including discounts on accommodation and food & beverage worldwide, family & friends discounts, and Accor Live Limitless (ALL) Loyalty Program membership.

About Our Culture

We welcome individuals from diverse backgrounds and encourage them to bring their unique perspectives to our organization. By joining us, you will have opportunities to grow and develop your skills, while contributing to a dynamic and inclusive work environment.

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