Senior Technology Officer

4 weeks ago


Gladstone, Australia Queensland Health Full time
Job Title: Senior Technology Officer

Queensland Health is seeking a highly skilled Senior Technology Officer to provide operational support to our healthcare sites. As a key member of our team, you will be responsible for configuring, installing, monitoring, and managing our ICT environments.

Key Responsibilities:
  • Provide timely support to clients by conducting thorough investigations and diagnoses of incidents.
  • Develop and maintain procedures for the maintenance and support of technical domains.
  • Provide excellent customer service by applying effective organizational and communication skills.
  • Assess and resolve ICT-related problems within defined Service Level Agreements.
Requirements:
  • Demonstrated technical expertise in ICT environments.
  • Proven experience in delivering high-quality ICT support to clients.
  • Ability to identify and resolve ICT-related problems.
  • Excellent communication and organizational skills.
Working Conditions:

This role requires the employee to be vaccinated against certain vaccine-preventable diseases and may involve on-call arrangements. Reasonable travel and an open 'C' class driver's license are desirable.

Benefits:

Queensland Health offers a competitive salary, generous superannuation, and leave loading, as well as flexible working arrangements and career training and development opportunities.



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