Senior Community Manager

4 weeks ago


Gladstone, South Australia Anchor Hanover Full time

About the Role

The Senior Community Manager will be responsible for managing properties and supporting residents to live independent lives.

Key responsibilities will include:

  • Letting properties, managing rent accounts, dealing with anti-social behaviour and ensuring repairs are carried out
  • Listening to residents and dealing with issues before they become a complaint
  • Investigating complaints and taking ownership to ensure resident satisfaction
  • Maintaining resident trust and confidence in Anchor through effective communication and setting expectations
  • Managing the location's budget and service charge accounts to ensure residents' homes are well maintained
  • Ensuring the location is safe and all health and safety checks are carried out in accordance with policies and procedures
  • Supporting residents to live independently by working with external agencies to provide support to residents with a range of needs
  • Connecting with residents to encourage inclusion in social events

About Anchor

Anchor is England's largest not-for-profit provider of care and housing for older people.

We're committed to creating homes where everyone can love living in later life.

What We Offer

We offer a range of benefits, including:

  • A pension plan with employer matching
  • Flexible working options
  • Access to a range of training and development opportunities
  • Discounts on shopping, holidays, phones, and technology

Join Us


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