Senior Community Manager
4 weeks ago
About the Role
The Senior Community Manager will be responsible for managing properties and supporting residents to live independent lives.
Key responsibilities will include:
- Letting properties, managing rent accounts, dealing with anti-social behaviour and ensuring repairs are carried out
- Listening to residents and dealing with issues before they become a complaint
- Investigating complaints and taking ownership to ensure resident satisfaction
- Maintaining resident trust and confidence in Anchor through effective communication and setting expectations
- Managing the location's budget and service charge accounts to ensure residents' homes are well maintained
- Ensuring the location is safe and all health and safety checks are carried out in accordance with policies and procedures
- Supporting residents to live independently by working with external agencies to provide support to residents with a range of needs
- Connecting with residents to encourage inclusion in social events
About Anchor
Anchor is England's largest not-for-profit provider of care and housing for older people.
We're committed to creating homes where everyone can love living in later life.
What We Offer
We offer a range of benefits, including:
- A pension plan with employer matching
- Flexible working options
- Access to a range of training and development opportunities
- Discounts on shopping, holidays, phones, and technology
Join Us
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