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Valet Parking Attendant

2 months ago

Melbourne, Victoria, Australia Vicinity Centres Full time

Job Summary

We are seeking a highly skilled and customer-focused Valet Parking Attendant to join our team at Vicinity Centres. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their experience is better, easier, and more enjoyable.

Key Responsibilities

  • Provide a warm welcome and farewell to customers, ensuring a positive first and last impression of our centre.
  • Efficiently answer customer queries relating to centre services and facilities, making recommendations and providing general tourist information.
  • Facilitate gift card sales and arrange shuttle bus bookings, as well as provide other guest-related assistance.
  • Work collaboratively with the Guest Experience Supervisor to ensure seamless communication and coordination with customers.

Requirements

  • Demonstrated valet and customer service skills with previous experience in a customer-facing role.
  • Proactive team player who understands processes, systems, and our obligations to customers and Vicinity.
  • Ability to effectively multitask and prioritize activities using a professional and customer-centric approach.
  • Passion for providing an exceptional level of service to our Valet customers, including driving safely and paying attention to surroundings at all times.

What We Offer

  • A fun and dynamic working environment with opportunities for growth and development.
  • A competitive benefits program that rewards and recognizes our people.
  • The chance to work with a diverse and inclusive team that values collaboration and teamwork.