Senior Support Specialist

5 days ago

Ipswich, South Dakota, Australia beBeeCare Full time £8,372 - £11,869
Job Overview

This is a fantastic opportunity to work for a care provider who supports individuals in their chosen field.

You will be a vital link between vulnerable clients and the support services they need, working a flexible 24/7 rota and based at home responding to calls from our clients.

Your day-to-day responsibilities will include:

  • Responding to alarm calls, assessing the care and support needs of people at risk and providing or facilitating appropriate support.
  • Dealing with referrals, maintenance and installing alarm equipment at clients' premises and explaining how the equipment/alarm works.
  • Undertaking 'last resort' personal care when on a call-out, should it be needed, to maintain the client's dignity.
  • Assisting with the promotion of the service in local communities.

Above all, you will identify and align with company values including accountability, empathy, courtesy, dignity, kindness, respect, teamwork, innovation and excellence.

Key Responsibilities

The following are the key aspects of this role:

  1. Identify and address the needs of individuals requiring assistance.
  2. Develop and maintain effective relationships with clients and other stakeholders.
  3. Collaborate with colleagues to ensure seamless service delivery.

Benefits

We offer a range of benefits including:

  • Flexibility to work a 24/7 rota.
  • Opportunities for career development and growth.
  • Supportive team environment.
  • Competitive salary and benefits package.

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