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Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As the first point of contact for our customers, you will be responsible for providing exceptional service and support to our members and guests.
Working a flexible roster across Monday to Friday, you will be responsible for meeting and greeting customers, responding to internal and external enquiries via email, phone calls, and face-to-face interactions. You will also perform general administration tasks, ensuring all enquiries, bookings, and issues are managed accurately and efficiently.
This is an excellent opportunity to build strong relationships with our members and guests, and to contribute to the delivery of exceptional customer experiences. If you are a self-motivated and customer-centric individual with excellent communication and problem-solving skills, we encourage you to apply for this role.
About YouWe are looking for someone who is passionate about delivering exceptional customer service and has a strong ability to build rapport with people. You will have a current CPR certificate and previous experience in an administration or customer service role (desirable).
You will be a team player who is able to work in a fast-paced environment and is committed to providing a high level of service to our customers. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this role.
What We OfferAs a Customer Service Officer with YMCA NSW, you will have the opportunity to work in a dynamic and supportive team environment. You will receive a competitive salary and benefits package, as well as the opportunity to develop your skills and knowledge in customer service and administration.
We are committed to providing a safe and inclusive work environment, and we welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and are looking for a new challenge, we encourage you to apply for this role.
