Client Service Coordinator

7 days ago

Wollongong, New South Wales, Australia beBeeCustomerService Full time $64,000 - $94,000

Job Opportunity: Client Engagement Professional

We are seeking a highly skilled professional to provide exceptional customer service and support families and stakeholders. The successful candidate will be responsible for maintaining accurate records, administering payment processing, and providing training to staff and families.

Main Responsibilities:

  • Deliver outstanding customer service to families and other stakeholders.
  • Maintain accurate attendance records for submission to relevant authorities.
  • Support Centre Directors and staff with family enquiries.
  • Process payments and administer direct debits.
  • Provide training to Centre Directors, staff and families on key systems.
  • Collaborate with stakeholders to improve systems and processes.
  • Contribute to achieving organisational objectives.
  • Answer telephone calls for the organisation.

Essential Skills:

  • A commitment to delivering excellent service.
  • Adherence to Work Health and Safety and Equal Employment Opportunity requirements.
  • Compliance with all organisational policies and procedures.

Why Join Our Organisation?

We value the safety and well-being of all children entrusted to our care. Our Child Safe Framework and Values ensure that we provide a safe and supportive environment for everyone.

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