Service Excellence Leader

21 hours ago


Gold Coast, Queensland, Australia beBeeLeadership Full time $80,000 - $110,000
Customer Service Coordinator

We are seeking a dynamic and people-focused retail leader to join our team as a Customer Service Coordinator. In this role, you will be responsible for coordinating service delivery across different areas of the store, inspiring and coaching your team to assist customers in achieving their goals.

Key Responsibilities:
  • Coordinate service delivery across various store departments
  • Inspire and coach your team to provide exceptional customer service
  • Promote a positive work culture focused on safety and teamwork
  • Collaborate with the rest of the leadership team to achieve business objectives
  • Ensure adequate coverage across our operating hours in a fast-paced environment
Requirements:
  • Previous experience in a retail management role where you have led a team
  • Demonstrated ability to motivate and lead a team
  • Flexibility to work across our operating hours
  • Experience working to key performance indicators (KPIs)
  • Effective time management and organizational skills
  • Demonstrated leadership and safety management skills
Our Culture:
  • An inclusive and diverse work environment
  • Flexible working arrangements to support individual needs
  • A focus on employee wellbeing and safety
  • Generous discounts at leading retailers
  • Ongoing training and development opportunities to progress your career
  • Industry-leading policies and benefits


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