Proactive Services Team Lead

4 weeks ago


Melbourne, Victoria, Australia Woolworths Full time

About the Role

We are seeking a dedicated and proactive individual to join our Proactive Services Team as a Team Leader.

Key Responsibilities

  • Lead and develop a team to ensure all cleaning and trolley collection tasks are completed to a high standard.
  • Coach and train team members to develop their skills in trolley collection, cleaning, and waste support.
  • Create a roster for the team to ensure daily tasks and operations are covered.
  • Work with the Store Leadership team to identify challenges, areas of opportunity, and upcoming priorities.
  • Develop succession plans through coaching to increase team productivity and improve overall satisfaction.
  • Complete time and attendance activities for team members, including tracking hours, managing absences, and ensuring compliance with company policy.
  • Order consumables for the team, such as cleaning supplies, and maintain within a budget.

Requirements

  • Flexibility to work in different environments, including the shop floor, fridges, freezers, and carparks.
  • A good eye for cleanliness and small details.
  • Physical fitness is essential for this role, as it involves physically demanding tasks.
  • The ability to work with other Department Managers and the Store Leadership team to plan and coordinate routines and timeframes.
  • Organisation skills to ensure the team has all necessary equipment and supplies to work safely and efficiently.
  • Comfortable working with a regulated framework, including Food Safety, industrial regulations, and code of conduct.
  • A valid full Australian driver's license (Green P's or full license) is essential for collecting trolleys using our vehicles.

About Us

Woolworths Group is an inclusive, team-first company committed to breaking down institutional barriers that keep people from reaching their potential. We're a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts, and unique perspectives working together connected by a shared Purpose – 'to create better experiences together for a better tomorrow.'

We're a dynamic, inclusive, and empowering workplace that reflects the diverse communities we serve. With a culture of genuine care, a flexible approach to work, and opportunities across the group to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.

Why Join Us?

Our Team Members are at the heart of everything we do, and we're always looking for ways to support your career journey and reward great work:

  • Team discounts across our range of Woolworths Group brands you know and love.
  • An attractive remuneration package, including base + super.
  • A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app.

We're recognised as a great employer:

  • Woolworths Group 2nd in LinkedIn's Top 25 Companies Australia 2022.
  • WGEA Employer of Choice for Gender Equality.
  • Work180 Endorsed Employer for all women.
  • Australian Workplace Equality Index for LGBTQ workplace inclusion.


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