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Service Delivery Specialist
2 weeks ago
Job Summary:
We are seeking a seasoned service delivery professional to lead the delivery of high-quality services to clients.
As a key team member, you will assist clients in understanding available solutions to meet their needs and exceed expectations through relationship management disciplines.
Key Responsibilities:
- Manage small to medium projects, incidents, and identify revenue opportunities.
- Run regular client Service Delivery meetings including reporting activities, program performance, and additional service opportunities.
- Improve service delivery efficiency through continuous improvements.
- Identify, assess, manage project risks, and develop mitigation strategies.
Requirements:
- Tertiary qualifications.
- Proven service delivery and operational skills in financial services, wealth management, or technology industry.
- Experience managing budgets, forecasting, and analyzing budget variances.
What We Offer:
- Opportunity to work with a leading organization in the financial services industry.
- Chance to develop and grow your career in a dynamic and challenging environment.
