Leading Hotel Operations Professional

7 days ago

Adelaide, South Australia beBeeCustomer Full time $72,000 - $97,000
Job Title: Front Office Manager

The successful candidate will be responsible for leading the front office team and driving exceptional customer experiences.

  • Minimum 2+ years experience at a supervisor level within a hotel environment.
  • Exceptional people management skills, with the ability to lead and motivate a diverse team.
  • Excellent written and verbal communication skills.
  • Exceptional customer service skills and an unwavering positive attitude.

This includes:

  • Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office operational standards.
  • Maintaining professional, open and honest communication to assist guests and make accurate bookings.
  • Guiding and supporting the team in providing outstanding guest welcoming and experiences.

Key Responsibilities Include Leading The Front Office Team And Driving Exceptional Customer Experiences. Also:

  • Managing Daily Operations To Ensure Smooth Hotel Service Delivery.
  • Coordinating With Other Departments To Provide Comprehensive Guest Services.
  • Driving Continuous Improvement And Excellence In All Aspects Of Front Office Operations.

Benefits Include Opportunities For Career Growth And Development In A Competitive Industry.

We Offer An Excellent Opportunity For Someone Who Is Passionate About Delivering Exceptional Customer Service And Has A Strong Background In Hotel Operations.

Requirements:
  • Minimum 2 Years Experience At A Supervisor Level Within A Hotel Environment.
  • Exceptional People Management Skills.
  • Excellent Communication And Interpersonal Skills.
  • Ability To Work In A Fast-Paced Environment.

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