Service Coordinator

2 days ago


Sydney, New South Wales, Australia Programmed Full time

About the Role

Programmed, a leading provider of workforce solutions, is seeking an experienced Service Coordinator to join their high-performing service team. This role will suit someone interested in medical devices or biotechnology, with a strong background in administration and a passion for delivering exceptional customer service.

Key Responsibilities

  • Manage stock levels and triage workflow for engineers to ensure efficient and effective service delivery.
  • Utilize an ERP System (SAP or similar) to manage work requests and track inventory.
  • Provide administrative support as needed, including managing shared email inboxes and physically locating stock.
  • Collaborate with the service team to ensure seamless delivery of services to clients.

Requirements and Ideal Profile

  • Previous experience in a similar role, preferably in the pharmaceuticals or medical devices industry.
  • Strong technical skills, including proficiency in ERP Systems (SAP is desired).
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Adaptable and a quick learner, with a strong attention to detail.

About Us

At Programmed, we are committed to creating a safe and inclusive environment that values and respects diverse styles, backgrounds, experience, and perspectives. We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent, and people from diverse backgrounds to apply.



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