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Expert Customer Support Specialist

2 weeks ago


Melbourne, Victoria, Australia beBeeCivilEngineering Full time $60,000 - $90,000
Customer Service Expert

This is a customer-facing position that will utilise your civil engineering experience to provide exceptional service to our members worldwide.

Key Responsibilities:

  • Process and review registrations efficiently
  • Utilise your excellent phone manner to resolve member inquiries
  • Work autonomously in a remote environment, with minimal supervision
  • Travel for in-person meetings as required

Requirements:

  • Civil engineering experience within a membership body or sector
  • Excellent communication and interpersonal skills
  • Ability to work remotely with a home setup and own transportation
  • A 36.25 hour week, Monday to Friday, with flexible hours

What You'll Get:

  • 100% remote work arrangement
  • Travel reimbursements
  • Autonomy to manage your workload
  • A competitive compensation package

What's Next:

If this role isn't the right fit for you, but you're looking for a new challenge, we'd love to discuss your career goals and aspirations.