Banking Professional

3 weeks ago


Alice Springs, Northern Territory, Australia Westpac Full time

Role Overview

We are seeking a skilled Banking Professional to join our team in Alice Springs. As a key member of our branch, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities

  • Customer Service: Provide personalized service to customers, addressing their banking needs and resolving any issues in a timely and professional manner.
  • Financial Transactions: Process financial transactions with accuracy and efficiency, ensuring that all customer interactions are handled with a high level of professionalism.
  • Team Collaboration: Work effectively with colleagues to achieve branch goals and deliver outstanding service to our customers.

Requirements

  • Numerical Skills: Proficiency in handling cash and an ability to complete financial transactions with accuracy.
  • Customer Service Experience: Ideally in a customer-facing role.
  • Personality: An energetic personality coupled with a genuine passion for helping people.
  • Resilience: Ability to remain calm and composed while managing challenging situations or difficult customers.
  • Communication Skills: Strong verbal and written communication skills, with an ability to clearly explain banking products and services.
  • Team Player: Ability to work effectively with colleagues to support branch goals and deliver outstanding service.
  • Adaptability: A will to learn and adapt to new banking procedures and technologies.

What We Offer

At Westpac, we are committed to providing a supportive culture and creating diverse, inclusive, and accessible workplaces, branches, products, and services for our customers, employees, and community. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans, and reservists, and Indigenous Australians to apply.


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