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Retail Customer Service Leader

3 weeks ago

Australia beBeeCustomerService Full time $100,000 - $120,000

About the Role:

We're seeking an experienced professional to manage our customer service department. As a retail leader, you will oversee the day-to-day operations of the front-of-store area.

Your primary responsibilities will include ensuring exceptional presentation and customer experience at the checkouts and customer service desk.

Key aspects of this role include:

  • Leading and coaching a team to achieve sales targets and cost control
  • Maintaining high standards of cleanliness and safety in the checkout area
  • Fostering a collaborative work environment that prioritizes employee health, safety, and well-being
  • Providing outstanding customer service by continuously seeking to understand diverse customer needs

Benefits:

  • Discounts on supermarket and liquor purchases
  • Recognition through a digital platform
  • Structured learning pathways for career development
  • Novated car leases and share ownership opportunities
  • Paid parental leave

About Us:

We're committed to building a diverse, inclusive, and welcoming culture that reflects the communities we serve. We encourage applications from people of all ages, cultures, abilities, sexual orientation, and gender identities.