Renewal Service Coordinator

3 days ago

Melbourne, Victoria, Australia beBeeRiskSpecialist Full time
Job Description

Risk Renewal Specialist Role

Join us as a Risk Renewal Specialist, supporting our members by managing renewals, delivering exceptional service, and building strong relationships.

Key responsibilities include:

  • Manage full renewal processes, including outbound calls and documentation.
  • Provide protection quotes and process changes.
  • Collaborate with underwriting and field teams.
  • Identify member needs and match with solutions.
  • Support complaint resolution and service improvements.
Required Skills and Qualifications

To excel in this role, you will need:

  • Strong negotiation skills with a proven sales record.
  • Excellent time management and organizational skills.
  • Adaptability and proactive problem-solving.
  • Attention to detail and high-quality documentation.
  • Outstanding interpersonal and customer service skills.
  • Commercial awareness and passion for sales and marketing.
  • Team-oriented attitude.
Benefits

Enjoy flexible working arrangements, development opportunities, paid parental leave, social events, and benefits like gym memberships, health discounts, and work-from-home kits.

This is an opportunity to make a real impact and grow your career in a dynamic and supportive environment.

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