ER Case Specialist Lead

3 days ago

Brisbane, Queensland, Australia beBeeEmployee Full time $90,000 - $120,000
Job Description

We are seeking an experienced ER case specialist to lead our end-to-end team member wellbeing and experience initiative. The role is a hybrid contract that focuses on collaboration and service excellence, supported by effective processes and technology to manage employee relations matters.


Key Responsibilities
  • Guide employees on litigation principals and ensure adherence to process through coaching and advice.
  • Conduct thorough investigations into grievances, bullying, harassment, fraud or misconduct cases.
  • Prepare documents and responses for matters before the Fair Work Commission and other tribunals.
  • Represent the organization at conciliations and dispute matters in the Fair Work Commission and other tribunals.
  • Manage complex cases involving ill and injured employees.

Required Skills and Qualifications
  • Significant relevant experience in HR or ER/IR, including investigations & litigations, case management and employment/labour laws.
  • Excellent coaching, negotiation and influencing skills to engage with stakeholders.
  • Sound knowledge and understanding of ER/IR legislation within different jurisdictions and application in policy, including experience with the Fair Work Commission and other relevant bodies.
  • Strong communication and relationship building skills, commercial orientation and effective time management.

Benefits
  • Global business opportunities with endless career possibilities across every discipline and valuable exposure to a vast business network.
  • Access to confidential support services for employees and their families.
  • A progressive leave policy giving more space for what matters.
  • Team discounts across brands and a robust rewards program celebrating purpose-driven work.

Others

Our goal is to create an inclusive workplace where everyone belongs, can be themselves, and reach their full potential. We encourage all candidates to apply and let us know if we can support them with any adjustments during the hiring process.

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