Cultivate Exceptional Customer Relationships

1 week ago


Sydney, New South Wales, Australia beBeeCustomerExperience Full time $72,000
Customer Service Representative

As a Customer Service Representative, you will be the primary point of contact for our customers, handling their queries and concerns with professionalism and poise. Your exceptional communication skills and ability to remain calm under pressure will make you an invaluable asset to our team.

Responsibilities include:

  • Providing top-notch support to customers via various channels, including phone, email, and chat
  • Ensuring all customer interactions are handled in a timely and efficient manner
  • Collaborating with internal teams to resolve customer issues and improve overall service quality
  • Developing and maintaining knowledge of our products and services to provide accurate information to customers

We are looking for someone who is passionate about delivering exceptional customer experiences and has a strong desire to learn and grow with our company. If you have a background in customer-facing roles and possess excellent communication and problem-solving skills, we'd love to hear from you.

The ideal candidate will have:

  • Previous experience in a customer service or call centre environment
  • Excellent written and verbal communication skills
  • Ability to work well under pressure and meet deadlines
  • Strong analytical and problem-solving skills

Our company offers a competitive remuneration package, including salary, superannuation, and benefits. We pride ourselves on being a dynamic and supportive workplace, committed to helping our employees grow and develop their skills. If you're looking for a challenging and rewarding role that allows you to make a real impact, please apply today.

This role requires flexibility to work a rotating roster, including weekdays, weekends, and public holidays. You'll need to be available across varying hours, with shifts scheduled across a 7-day week.



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