Workshop Operations Manager
1 day ago
We are seeking an experienced Technical Supervisor to join our team. The successful candidate will be responsible for the operational performance and administration of the assigned workshop and technicians.
The Technical Supervisor will also assist with customer liaison and the development of new business opportunities within their assigned area of responsibility.
In addition, the role will involve the scheduling, and efficient and safe completion of all site work to meet client requirements, including assisting in the job planning and administration of activities as required.
The Technical Supervisor will also be responsible for the supervision, professional and ethical performance and conduct of both permanent and supplementary employees.
This includes managing the design/build of new equipment, modifications and maintenance of existing equipment.
The Technical Supervisor will also conduct safety inductions and training plans of all new and existing personnel (including contractors and labour hire).
They will issue safety equipment and tools as necessary for the required tasks, and ensure that all employees, and contractors are fully conversant in its application and use.
The Technical Supervisor will purchase additional equipment, safety gear, components for jobs and workshop supplies as necessary in line with our purchasing procedures.
They will complete and maintain a daily diary and provide reports as required.
The Technical Supervisor will monitor service job sheets for contract work, to ensure that all client jobs are correctly charged for, and to cost our service job sheets against non-contract job numbers.
They will ensure that reasonable work times are maintained, monitoring start/stop times and meal/smoke breaks, both onsite at customer premises and in the workshop.
The Technical Supervisor will ensure a safe working environment, conducting monthly safety meetings in the workshop and ensuring that all company and legislative occupational health, safety, welfare and environment requirements are met.
They will be responsible for the overall cleanliness and efficiency of the workshop.
The Technical Supervisor will act on complaints from clients or our own personnel as necessary, and pass on any serious matters to the Supervisor in the first instance and, where applicable, the Human Resources Manager for resolution.
They will ensure the workshop operates as a professional team.
The Technical Supervisor will promote and market Company products and services.
They will ensure that ETS and all equipment movement requests are monitored, recorded and details sent to the person asking for the movement.
The Technical Supervisor will allocate appropriate time and resources for training to ensure ongoing skills development via external/internal courses arranged in conjunction with the Supervisor.
They will ensure that operations comply with the Quality Health and Safety System for the supply of services and products to our clients.
The Technical Supervisor will ensure all workshop activities comply with Company policies and procedures.
They will ensure that all workshop equipment is adequately maintained and calibrated as per Company procedures.
The Technical Supervisor will perform other duties as directed by the Supervisor from time to time.
Required to assist with on-site technical service work at the direction of the Supervisor.
Maintain a close and positive working relationship with technicians, supervisors, engineers and the Supervisor to ensure information is shared and opportunities maximised.
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